Tag Archives: maintenance

Maintenance mode at midnight tonight

Hi — we have to push some changes out to Folksy tonight at around midnight, and these will require us to go into maintenance mode for up to 10 minutes.

Naturally we’ll keep the interruption as short as possible.

Thanks for your patience whilst we undergo this work.

Doug.

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Maintenance mode at midnight tonight

Hi — we need to apply some updates to our database servers that will necessitate our going into maintenance mode, possibly for up to half an hour.

We’re going to run this at midnight to try to minimise the interruption to service, but our apologies to anyone who is inconvenienced by this.

Thanks for bearing with us, and we’ll keep you posted here.

Doug.

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Maintenance mode from half-past midnight, tonight

Hi — we’re making some changes to the stack, tonight, which will require us to go into maintenance mode for a while.

We’re hoping it will only be for around half an hour, but there’s always the possibility that it will be longer.

This is essential update work, which is why we’re doing it in the wee hours, but we apologise to anyone who finds themselves inconvenienced by the outage.

Thanks for bearing with us,

Doug.

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Maintenance mode tonight at midnight

Hello — we’ll be nipping into maintenance mode at midnight to have another go at upgrading our search service version.

We’ll be offline for anywhere between 10 minutes and half an hour, although hopefully not for any longer than that.

Thanks for bearing with us,

Doug.

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Maintenance mode at 00:30

Hello — we’ll need to go into maintenance mode at half past midnight, possibly for up to half an hour.

This is to update the version of the search index service we use.

Apologies to anybody inconvenienced in this time, we hope that it is an absolute minimum.

Thanks,

Doug.

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Folksy issues 16:15

Hi — we’re having some performance/availability issues. This is due to a caching service we use being down. We’ve raised an urgent ticket with their support people, and will let you know as soon is it is resolved.
In the meantime, we’re sorry about the inconvenience.
Thanks,
Doug.

UPDATE: This is looking fixed, for now, although we’ll be monitoring, of course. Apologies again to anyone who was affected.

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Folksy maintenance mode at 12:30 for around 5 minutes

Hi — we have to run a couple of database updates which will require us to be in maintenance mode today at 12:30. It should be a really brief operation, possibly taking up to 5 minutes, although we’ll try our best to make it quicker than that.
Sorry for any inconvenience caused, and thanks for bearing with us whilst we undertake this work,
Doug.

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Maintenance mode at 10:15 for up to 5 minutes

Hi — we’ll be going into maintenance mode at around 10:15 for up to 5 minutes.
This is to make some background changes to our database structure.
We’ll keep you posted as to our progress, here.
Sorry for any inconvenience this causes, we’ll keep it as brief as possible.
Thanks,
Doug.

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Folksy maintenance mode at 7:00

Hi — we’ll need to nip into maintenance mode at 7:00, for around 5 minutes.
We’ll keep you posted here as to progress.
Thanks for bearing with us whilst we apply these updates.
Cheers,
Doug.

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Site became unresponsive for around 5 minutes at 13:30

Hi — the site became unresponsive for a short while at 13:30 — this was due to some web workers on our application beginning to timeout.
We’re currently investigating why this occurred.
We restarted the web workers in question, and that seems to have stopped the timeout errors appearing, but of course we’ll be monitoring the servers to make sure that everything is as it should be.
Sorry to anyone who got caught by that, we hope our catching and fixing it quickly minimised the inconvenience.
Thanks,
Doug.

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