Category Archives: Uncategorized

Maintenance mode at 08:30

Hi — we’re pushing a couple of updates out at 08:30 this morning, that will require us going into maintenance mode for around 5 to 10 minutes.
We’ll keep it as brief as possible, and keep you updated here as to progress.
Thanks for bearing with us whilst we perform this work,
Doug.

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Some users having issues logging in

Hi — we’ve deployed some changes to our session management that are causing some users to have issues when trying to log in.
These issues are easily fixed by clearing the cookies in your browser. Instructions on how to do this are here:
http://www.wikihow.com/Clear-Your-Browser%27s-Cookies

It may be that you are seeing “Sign in” instead of your username at the top of the page. If this is the case, click the “Sign in” link. If this then puts your username back at the top of the page, hover over that and click to “Sign out”. This should sign you out, leaving you able to sign back in again.

Once again, sorry for the inconvenience of this.

Just deployed some changes to how sessions are handled

Some people may have noticed a little weirdness with their session, as we have just deployed some changes to how we handle sessions.
Signing out and signing back in again should fix any weirdness, if you see it.
Sorry for any inconvenience.
Doug.

Just deployed some changes to how sessions are handled

Some people may have noticed a little weirdness with their session, as we have just deployed some changes to how we handle sessions.
Signing out and signing back in again should fix any weirdness, if you see it.
Sorry for any inconvenience.
Doug.

Server updates at 08:15 this morning

Hi — we’ve run a quick update to the servers this morning at 08:15.

Cheers,

Doug.

Folksy site displaying forums very briefly

Hi — we just had a minor issue where the forum displayed instead of the main folksy site for a couple of minutes, sorry.

We caught it pretty quickly & have stopped that happening, now, and are looking into why.

Sorry if there was any inconvenience caused,

Doug.

Folksy blog is having a couple of issues

Hi — you may have noticed that our blog is down. We currently have a technician scurrying all over it to fix the issue, and they estimate that it will be around 15 minutes to 45 minutes before it’s back up again.

So sorry if it’s inconvenienced you at all, but please be aware that it is being looked into as I type this.

Thanks,

Doug.

Server updates, 2011/07/20 00:00

Hi — we’ll be updating the servers at midnight tonight. These are part of some ongoing updates to the service.

This shouldn’t affect things for more than a minute or so, but as ever, interruptions are possible for around half an hour afterwards.

Thanks,

Doug.

Bug with item categories fixed

Hi — we performed some updates to Folksy over the weekend to improve performance. These updates were centered upon how items are placed in categories, and mean that we can now search for items within categories much more quickly than we did before.

However, this work did introduce a subtle bug that stopped newly listed items showing up in category views. This bug has now been fixed, and scripts have been run to ensure that any items that were affected by it should now be okay, and browsable under the correct categories and subcategories.

Sorry for any inconvenience caused,

Doug.

Scheduled Maintenance

We’ll be performing some updates to the folksy service tonight after midnight. There may be a brief service disruption as the changes are rolled out to the Folksy servers.

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