Issues with shop statistics

Hi — we’re having an issue where shop statistics are not updating until later in the day, so people checking yesterday’s stats in the morning are seeing zeroes.

This is due to an issue we’re currently investigating where some tasks that collate the data needed to see the shop stats pages is falling over.

The reason for the delay is that we are having to manually launch the task (quite a long-running task) in office hours once we’ve confirmed that it hasn’t run the night before.

As I said, investigation is ongoing — it’s proving to be a subtle bug!

In the meantime, we’re sorry about the delay in your stats updating. Please do be assured that we’re doing our level best to resolve the issue as expeditiously as we can.



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