PayPal issues for guest checkout

Hi — we’ve been investigating reports of some issues when some buyers are trying to use the PayPal guest checkout.

PayPal have informed us that there is an issue that they are aware of where some guest checkouts are failing.

They assure us that they will be pushing a fix out for this at around 11pm GMT.

We’ll keep you posted as to any developments, and would like to offer our apologies (and pass along PayPal’s apologies) for any inconvenience caused.

In the meantime, if a buyer is struggling to complete an order with PayPal’s guest checkout option, they could either log in to their PayPal account if they have one, or use the alternative checkout option at the bottom of the basket page if they haven’t.

Thankyou for your patience whilst this issue is attended to.

Doug.

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