Update on the Folksy issues of the last couple of days

Hi — just an update of where we’re at with the Folksy updates.

Upon investigation, it looks like our database service is no longer handling the number of calls that are being generated for it.

To fix this, we’re looking at increasing the bandwidth of that service, or maybe rebuilding a bigger, better database. We’ll see which looks like the better option as we investigate the ramifications of each.

Until that is completed (should be a day or two’s work), we’ve increased the cache times of some services (like the services that generate the smorgasbord on the front page) to reduce the number of database calls. We’ve also disabled some callbacks, like the ones that highlight items you have loved, to the same end.

Those services we’ve disabled will be getting re-enabled some time tonight, so we should be running with a full service very soon.

Those services whose cache times have been increased will stay at the increased levels until we have the better database solution in place.

Once again, we’re really sorry for any inconvenience that has been caused to everyone whilst we’ve had these problems.

Thanks for being so supportive and patient with us, it really is appreciated.

   Doug.

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