We’re currently experiencing some problems with the search service which means search isn’t currently returning any results. We’re looking into the problem at the moment.
UPDATE : The search index has been rebuilt and the problem is now fixed.
Latest Updates: search RSS
-
robl
-
robl
We just experienced a problem with the search component which lead to other issues on the site such as an inability to list or edit items on the site. The service has been restarted and service should be back to normal. The problem persisted for approximately 15 minutes.
-
robl
Our search component just failed, meaning users may have experienced problems searching and taking other actions on the site. We’ve added further monitoring and automated restart processes to minimise disruption if this happens again in the future.
-
robl
We just rebooted the search service on Folksy, customers will have experienced approx 2 minutes outage whilst this was in progress.
-
robl
We’ve been experiencing some search problems over the last 24 hours, we’ve restarted the search service and will continue to monitor the situation.
-
robl
We’re currently experiencing occasional search request failures. We’ve just restarted the search service and each of the servers in the Folksy cluster (customers may have experienced 30 secs of downtime). We’re monitoring the situation at the moment, it may be related to the changes deployed last night.
Update: No search errors have been seen, we’ll keep an eye on it through peak time tonight.
-
robl
Some customers may have seen errors when searching from the late hours of yesterday evening. The search index component for Folksy seemed to be giving spurious errors, we’ve now restarted this service and will monitor it’s behaviour.
